The Problem: The Adoption Barrier

Companies spend millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a seamless transformation. However, complexity, ongoing changes, and lack of intuitive guidance often result in a "Digital Adoption Gap":

• Employee Struggles: Users have trouble to use new SAP screens or complete complex transactions, leading to frustration and increased use on support teams.


• Workarounds: Users bypass standard SAP processes, which results in data quality issues, compliance risks, and productivity loss.

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• Lost Learning: Classroom-based learning is quickly forgotten, leaving staff unsupported when they need help most.


• Underutilised Investment: The entire capability of the SAP system is not realised, as most users access only a fraction of its features.

The Solution: Contextual Help with SAP WalkMe

The WalkMe DAP, fully integrated into the SAP environment, addresses the usage barrier. It sits on top of your SAP systems to deliver real-time assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every team member, regardless of technical skill, can work confidently from the outset.